AutomateX360 is a GoHighLevel and AI automation agency that builds lead follow-up, AI receptionists and booking systems for Australian businesses. Every build is set up for the Spam Act, the Do Not Call Register and Australian calling hours, runs on Australian phone numbers, and is delivered remotely to every state and territory in 3–14 business days.
An AI automation agency connects the places your enquiries arrive (your website, Google Business Profile, Facebook, realestate.com.au, hipages, phone calls) to one CRM, then answers, qualifies and books those people automatically. For most Australian service businesses that CRM is GoHighLevel, because it replaces a booking tool, an SMS tool, an email tool and a pipeline in one subscription.
The reason it matters in Australia is simple: the business that replies first usually wins the job, and most small teams cannot answer a phone on a roof, in a treatment room or at an open home. A missed call that gets an SMS back within a minute, or an AI receptionist that answers and books it, keeps the lead you already paid for. Our guide to lead response time explains why the first few minutes decide most enquiries.
We are a remote team. Discovery and training calls are booked in your local business hours, every system is handed over with recorded walkthroughs, and you own the GoHighLevel account and every workflow in it.
Six builds cover most of what Australian owners ask us for. Follow any link for the full scope.
AI Receptionist: Answers every call in a natural Australian English voice, books into your calendar and sends urgent jobs to your mobile.
Missed-Call Text-Back & Follow-Up: Texts back missed callers within a minute and runs a 7–14 day follow-up sequence by SMS and email.
GoHighLevel Setup: Pipelines, calendars, forms, Australian numbers, email domain authentication and reporting, configured for your business.
AI Chatbots: Website, Facebook and Instagram chat that answers questions, qualifies and books, then hands over to a person when needed.
CRM Migration: Moves contacts, notes, pipelines and history out of another CRM or spreadsheets into GoHighLevel without losing records.
White-Label SaaS for Agencies: For Australian marketing agencies reselling GoHighLevel under their own brand, with snapshots and rebilling set up.
The ACMA enforces Australia’s spam and telemarketing rules, and the OAIC enforces privacy. A workflow that texts a thousand people breaks the rules a thousand times if it is set up wrong. Here is how each rule changes the build. It is a plain-English summary, not legal advice.
| Rule | What it requires | What we build in |
|---|---|---|
| Spam Act 2003 | Commercial emails and SMS need consent, must identify the sender and must carry a working unsubscribe that is actioned within 5 working days. | Consent wording and checkbox on every form, sender details in templates, automatic STOP and unsubscribe handling. |
| Do Not Call Register Act 2006 | Telemarketing calls to numbers on the Register are not allowed without the person’s consent. | Outbound call lists only from people who enquired or consented; a do-not-call tag that every workflow respects. |
| Telemarketing & Research Calls Industry Standard 2017 | Marketing calls only 9am–8pm on weekdays and 9am–5pm on Saturdays, recipient’s local time; no Sundays or national public holidays. | Outbound call and SMS windows set by the contact’s time zone, so a Perth lead is not called at 7am WST. |
| Privacy Act 1988 (Australian Privacy Principles) | Applies to businesses with turnover above $3 million, and to some smaller ones such as health service providers, whatever their size. | Privacy notice links on forms, data kept to what you need, and clear records of where each contact came from. |
| State call-recording laws | Each state and territory has its own listening and surveillance devices law, so the safe default is to tell callers they are being recorded. | A recording notice at the start of every AI receptionist call, and transcripts stored against the contact. |
An AI voice agent that makes marketing calls is still making telemarketing calls, so the calling hours and the Do Not Call Register apply to it in the same way. That is why we set most Australian AI calling up for inbound calls and for call-backs to people who have just enquired, not for cold outbound lists.
A free audit shows you. We trace your calls, web forms and portal leads and point out where they stall.
Book Free AI Audit — AustraliaA Brisbane plumber and a Melbourne physio need different systems. These are the sectors we build for most, and the Australian platforms each one draws leads from.
Australia has three standard time zones, and only some states move their clocks for daylight saving (first Sunday in October to the first Sunday in April). In summer that means five different local times. Every reminder, follow-up and calling window in your build is set by the contact’s own time zone, not ours and not Sydney’s.
| State / territory | Standard time | Daylight saving? |
|---|---|---|
| New South Wales, ACT (Sydney, Canberra) | AEST (UTC+10) | Yes — AEDT (UTC+11) |
| Victoria (Melbourne) | AEST (UTC+10) | Yes — AEDT (UTC+11) |
| Tasmania (Hobart) | AEST (UTC+10) | Yes — AEDT (UTC+11) |
| Queensland (Brisbane, Gold Coast) | AEST (UTC+10) | No |
| South Australia (Adelaide) | ACST (UTC+9:30) | Yes — ACDT (UTC+10:30) |
| Northern Territory (Darwin) | ACST (UTC+9:30) | No |
| Western Australia (Perth) | AWST (UTC+8) | No |
A business on the Gold Coast serving clients in Tweed Heads sits an hour apart from them for half the year. We set each calendar’s time zone and each contact’s time zone separately, so booking links and reminders always show the right time.
GoHighLevel bills in US dollars: US$97 a month for Starter, US$297 for Unlimited and US$497 for the Pro plan, which adds SaaS reselling, with a 14-day free trial. Your bank converts that to Australian dollars, so the AUD amount moves with the exchange rate and may carry a foreign transaction fee. Our GoHighLevel pricing guide explains what each plan includes.
Usage is charged on top: Australian numbers, call minutes, SMS segments and AI minutes all draw from a wallet you top up. Australian numbers also need a regulatory bundle with your ABN-registered business details before they are issued, which is why we lodge it first.
Our own fee is a fixed quote for the build, agreed after a free audit call booked in your business hours. It depends mostly on how many lead sources, pipelines and workflows you have, and whether you want an AI receptionist answering your phones.
Watch what clients say after their automation system goes live — in their own words.
Every review below is verified by Trustpilot, Upwork or Fiverr — third-party platforms where reviews cannot be faked, edited, or removed.
“I have found the team at Automate responsive to all requests, changes and the turn around time to provide services were quite quick. They are GHL experts and it has shown. They provided us a Lead Generation System. This started slow for the first 2 weeks, which is normal, however, now we cannot keep up with the leads coming in everyday. This is a good problem to have. I would recommend them to anyone who is looking to scale.”View original Trustpilot screenshot
“Really great from Abdullah at Automatex360, He was very inquisitive to know exactly I wanted to have built and was very promptly with what he was working on, in a week an a half I had my project pretty much complete. Great work!”View original Trustpilot screenshot
“We've been working with Abdullah on a monthly GoHighLevel retainer, and he's been fantastic. He consistently delivers high-quality work, communicates clearly, and is always proactive with improvements. From automations and CRM setup to funnels and AI integrations, everything has been handled professionally. Highly recommended for anyone looking for a reliable GHL expert.”View original Trustpilot screenshot
“If you're looking for quality service, 24/7 support, someone knowledgable and someone that gets you results, this is your guy. Highly recommend.”View original Upwork screenshot
“Working with Abduallah was a great experience. He was very responsive and took care of what I needed right away with email mirgration from Hostinger to Microsoft Exchange. I will…”View original Upwork screenshot
“Excellent - Great experience!”View original Upwork screenshot
“Very responsive, completed everything as agreed. I would use Abdullah again.”View original Upwork screenshot
“Set up and fixed my GoHighLevel + Make review-SMS automation end-to-end. Stabilized my GHL→Make→SMS flow and delivered a clean handover. Hassan was fast, responsive, and solution-oriented. Clear communication, quick fixes, and smooth delivery. Great experience — would hire again.”View original Upwork screenshot
“impressive work. I would 100% recommend you to work with him. FAST and attentive to the details I specifically requested.”View original Upwork screenshot
“great highlevel expert! very responsive and timely. tremendous partner.”View original Upwork screenshot
“Went above and beyond for the task”View original Upwork screenshot
“Hassan did an outstanding job setting up my email drip campaign in Go High Level. He quickly understood the goals of my lead nurturing strategy and implemented a well-structured sequence of follow-up emails that felt professional, personalized, and perfectly timed. Communication was smooth, deadlines were met, and the quality of work exceeded expectations. I highly recommend him to anyone looking for marketing automation done right!”View original Upwork screenshot
“I am incredibly impressed with the quality of work provided by Abdullah Hassan! From start to finish, the communication was clear, professional, and timely. They delivered exactly what I was looking for and went above and beyond to ensure that all my requirements were met. The final product exceeded my expectations — the attention to detail and creativity truly stood out. What I appreciated most was the quick turnaround time without compromising quality. The level of dedication and expertise is evident in every aspect of their work. If you're looking for WordPress site, look no further! I highly recommend Abdullah Hassan and will definitely be coming back for future projects. Thank you so much!”View original Fiverr screenshot
“My second time working with Hassan. He always delivers quality work, I highly recommend him.”View original Fiverr screenshot
“This is my second time working with Hassan and I'm happy with the results. Thank you!!”View original Fiverr screenshot
“Hassan was very straight forward in communicating. His response time is very fast and he got my work done for me even faster. He does a good job.”View original Fiverr screenshot
“Very Fast, thank you!”View original Fiverr screenshot
Yes. We work with businesses in every state and territory, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Canberra, Darwin and regional areas. Everything is delivered remotely, with calls booked in your local business hours.
You pay HighLevel directly for the software, in US dollars (US$97, US$297 or US$497 a month), plus wallet top-ups for calls and SMS. Our build is a separate fixed quote that we give you after the free audit, once we know how many lead sources and workflows you need.
It can be, if the system is set up correctly. Every message needs consent, must identify your business and must include a working way to unsubscribe that is actioned within 5 working days. We build consent capture, sender details and automatic unsubscribe handling into every Australian setup.
Not for marketing without their consent. An AI agent making marketing calls is treated like any other telemarketing call, so the Register and the permitted calling hours apply. We set Australian AI calling up for inbound calls and call-backs to people who have just enquired.
Yes. We build voice agents on Vapi AI or Retell AI with natural Australian English voices, connected to Australian phone numbers, so callers hear a local voice and a local number.
Calls are booked in your business hours, and every reminder and calling window in your system runs on the contact’s own time zone, including states that do not use daylight saving. Most builds go live within two weeks.
Mostly service businesses: real estate agencies, trades and home services, allied health and dental clinics, mortgage brokers, gyms, salons and med spas, and coaches. We also build white-label GoHighLevel setups for Australian marketing agencies.
Yes. Portal enquiries arrive as emails or through integrations, and we parse them into GoHighLevel contacts so they get the same instant reply and follow-up as your website leads. Each lead is tagged with its source, so you can see which portal brings booked jobs.
Book a free AI automation audit — we'll map your enquiry leaks and show you exactly what we'd build.
Book Free AI Audit — AustraliaStart here
Describe the account, what is not firing and what you need it to do. You get a written answer, not a sales call you have to sit through.
Would rather talk? Book the free audit call instead.