HVAC companies live and die by two things: speed on emergency calls and recurring revenue from maintenance agreements. AutomateX360 automates both — so you answer emergency leads in 60 seconds and build a predictable maintenance contract pipeline that grows every season.
Because most HVAC companies are reactive businesses — great in heatwaves, struggling in October — with no maintenance agreements or off-season outreach to fill the gap. The ones growing year-round are selling maintenance agreements and winning emergency calls before the competition even picks up the phone.
Usually the whole job: 67% of emergency HVAC callers book with the first company to respond. Each lost caller is also a missed chance to sell a maintenance agreement, worth an average of $840 a year per customer.
By answering emergency leads within 60 seconds, offering a maintenance agreement to every customer after each service call, and running pre-summer and pre-winter tune-up campaigns to past customers so technicians stay booked in the off-season.
It runs five automations: emergency lead capture that responds within 60 seconds, a maintenance agreement upsell after every service call, seasonal tune-up campaigns, past customer re-engagement after 12+ months, and a review and referral engine after every job.
AI responds to every web form, missed call, and text lead within 60 seconds — any time of day or night. Dispatches to on-call tech immediately with customer details pre-filled.
After every service call, an automated sequence offers a maintenance plan to the homeowner. Uses the recent service context: "Now that your AC is running — protect it year-round with our plan."
Pre-summer and pre-winter campaigns go out to your entire customer list. AI personalizes by equipment age, service history, and zip code. Past customers are your easiest seasonal booking.
Customers who haven't called in 12+ months enter an automated re-engagement sequence. Equipment aging prompts, filter replacement reminders, and efficiency tips re-activate dormant relationships.
Immediately after every completed job, an automated review request goes out. Happy customers also receive a referral link — neighbor outreach campaigns target homeowners in the same area.
The system includes a 24/7 emergency response bot, a maintenance agreement builder, a seasonal campaign system, appointment booking and dispatch, past customer re-engagement, a review and referral engine, a technician follow-up system and a revenue dashboard.
Responds to every missed call, web lead, and text within 60 seconds — even at 2am. Collects customer info, confirms the issue, and alerts your on-call tech immediately.
Post-service automated upsell sequence for maintenance plans. Personalized by equipment type and age — converts single-service customers into recurring revenue relationships.
Pre-summer and pre-winter tune-up campaigns to your full customer list. AI segments by service history and equipment type — sends the right offer to the right customer at the right time.
Customers self-schedule via SMS link. Integrates with your dispatch board — technicians get job details and customer history automatically. Reduces dispatcher workload by 40%.
12-month dormant customers enter an automated re-engagement sequence with equipment maintenance reminders and exclusive returning-customer offers. Reactivates 25–35% of lapsed relationships.
Post-job review requests via SMS the moment the work order closes. Referral campaigns with neighborhood targeting — one happy customer in a cul-de-sac can become four jobs.
After every visit, customers get a follow-up message checking in on their comfort. Catches dissatisfaction early, generates reviews for happy customers, and flags issues before they become bad reviews.
Track emergency call conversion, maintenance agreement volume, seasonal campaign ROI, and monthly recurring revenue — all in one place. See exactly what the system is earning your company.
Emergency leads get a 60-second response instead of voicemail, every customer is offered a maintenance agreement automatically, and off-season tune-up campaigns fill technician schedules year-round. Revenue becomes predictable because it rests on a maintenance contract base.
Brian's team was excellent at emergency service — but October hit every year like a brick wall. Revenue would drop 50% in the off-season and he'd spend the slow months wondering how to keep his techs busy.
AutomateX360 launched a post-service maintenance agreement upsell sequence and a pre-winter campaign to Brian's entire 3-year customer list. In one off-season campaign: 87 maintenance agreements signed. Year-round total grew to 214 contracts. Monthly recurring revenue from maintenance alone now covers his entire payroll — regardless of season.
Marcus had a 2-dispatcher operation struggling during summer heat waves. Calls were coming in faster than the team could handle — leads were going to voicemail and calling competitors. He was losing $2,000–$3,000 per missed emergency call.
AutomateX360's emergency response bot handled all initial contact: collected customer details, confirmed the issue, and routed to the next available tech — in under 90 seconds. Emergency lead conversion went from 31% to 89%. His dispatchers now handle 60% fewer inbound calls. During last summer's heat wave, the company handled 40% more emergency jobs without adding a single person.
Every review below is verified by Trustpilot, Upwork or Fiverr — third-party platforms where reviews cannot be faked, edited, or removed.
“I have found the team at Automate responsive to all requests, changes and the turn around time to provide services were quite quick. They are GHL experts and it has shown. They provided us a Lead Generation System. This started slow for the first 2 weeks, which is normal, however, now we cannot keep up with the leads coming in everyday. This is a good problem to have. I would recommend them to anyone who is looking to scale.”View original Trustpilot screenshot
“Really great from Abdullah at Automatex360, He was very inquisitive to know exactly I wanted to have built and was very promptly with what he was working on, in a week an a half I had my project pretty much complete. Great work!”View original Trustpilot screenshot
“We've been working with Abdullah on a monthly GoHighLevel retainer, and he's been fantastic. He consistently delivers high-quality work, communicates clearly, and is always proactive with improvements. From automations and CRM setup to funnels and AI integrations, everything has been handled professionally. Highly recommended for anyone looking for a reliable GHL expert.”View original Trustpilot screenshot
“If you're looking for quality service, 24/7 support, someone knowledgable and someone that gets you results, this is your guy. Highly recommend.”View original Upwork screenshot
“Working with Abduallah was a great experience. He was very responsive and took care of what I needed right away with email mirgration from Hostinger to Microsoft Exchange. I will…”View original Upwork screenshot
“Excellent - Great experience!”View original Upwork screenshot
“Very responsive, completed everything as agreed. I would use Abdullah again.”View original Upwork screenshot
“Set up and fixed my GoHighLevel + Make review-SMS automation end-to-end. Stabilized my GHL→Make→SMS flow and delivered a clean handover. Hassan was fast, responsive, and solution-oriented. Clear communication, quick fixes, and smooth delivery. Great experience — would hire again.”View original Upwork screenshot
“impressive work. I would 100% recommend you to work with him. FAST and attentive to the details I specifically requested.”View original Upwork screenshot
“great highlevel expert! very responsive and timely. tremendous partner.”View original Upwork screenshot
“Went above and beyond for the task”View original Upwork screenshot
“Hassan did an outstanding job setting up my email drip campaign in Go High Level. He quickly understood the goals of my lead nurturing strategy and implemented a well-structured sequence of follow-up emails that felt professional, personalized, and perfectly timed. Communication was smooth, deadlines were met, and the quality of work exceeded expectations. I highly recommend him to anyone looking for marketing automation done right!”View original Upwork screenshot
“I am incredibly impressed with the quality of work provided by Abdullah Hassan! From start to finish, the communication was clear, professional, and timely. They delivered exactly what I was looking for and went above and beyond to ensure that all my requirements were met. The final product exceeded my expectations — the attention to detail and creativity truly stood out. What I appreciated most was the quick turnaround time without compromising quality. The level of dedication and expertise is evident in every aspect of their work. If you're looking for WordPress site, look no further! I highly recommend Abdullah Hassan and will definitely be coming back for future projects. Thank you so much!”View original Fiverr screenshot
“My second time working with Hassan. He always delivers quality work, I highly recommend him.”View original Fiverr screenshot
“This is my second time working with Hassan and I'm happy with the results. Thank you!!”View original Fiverr screenshot
“Hassan was very straight forward in communicating. His response time is very fast and he got my work done for me even faster. He does a good job.”View original Fiverr screenshot
“Very Fast, thank you!”View original Fiverr screenshot
It's built for residential HVAC companies, commercial HVAC contractors, heating and furnace specialists, AC repair and cooling companies, and multi-location HVAC fleets.
The usual concerns are that repeat customers make automation unnecessary, that AI shouldn't talk to customers during an emergency, that techs already pitch maintenance agreements on-site, and that seasonal campaigns will annoy customers. Each one is answered below.
A free 30-minute call. We trace how enquiries reach you today, show you where they slip through, and send you a written plan afterwards. You keep it whether or not you work with us.
30-minute call. We'll audit your emergency call conversion rate, maintenance agreement penetration, and seasonal revenue curve — then show you a concrete plan to flatten those curves and build predictable MRR.
If you don't see measurable improvement in emergency lead conversion and maintenance agreement signings within 60 days, we work for free until you do. In writing.
No pressure. Just a real revenue plan for your HVAC company.
Secure & confidential. We never share your company data.